Skip to the details
العربيةStart your program
PricingHow it worksWalletAnalyticsLog in
Start your programالعربية

Loyalty program · Stamps & points · Apple Wallet

Keep them coming back.Again and again.

Stamps or points, issued as a real card in Apple Wallet at your counter, with no app to download — and updated the moment your cashier confirms the sale.

Start your programWatch it work
89

Free

Every feature, every branch, unlimited members.

Start your program

Six steps

Your customer's journey, step by step.

From a sticker on your counter to a customer who knows the way back.

01 / 6Join

01Join

Signing up? Seconds.

Scan, type a name and a mobile number, done. They are a member with a card before their coffee is ready — no app store, no password, and no code to sit and wait for.

Scan to join
Scan to join

02Wallet

Every time they pay, they remember you.

One tap adds it to Apple Wallet, in your colours and your logo. It sits right beside their bank card, in view every time they open Wallet.

Wallet
Boarding passRUH → JED
Bank card•••• 4417
LStamps3/8
STAMPS3
MemberAbdallah
Next reward5 to go
M-01A0051C0C46

03Earn

One tap, and the points are on their card.

Points are calculated and shown to your cashier before anything is added, and only your cashier can confirm them. Nothing lands on a balance by itself, and customers can never award themselves a point.

Amount paid 42.00
+14Points awarded

04Notify

Your strongest marketing tool.

Send a message straight to your customers’ phones: a new offer, a weekend deal, a reminder to come back. And when a card fills up, they’re told automatically that their reward is ready.

9:41
Sunday, 16 August9:41
N
Nakhla Coffeenow

Your reward is ready! 🎉

05Reward

Nothing to keep track of.

Who finished their card, and who is close? That is on us. The reward issues itself, lands on your customer’s phone, and is redeemed with one tap from your cashier.

SStamps7/8
STAMPS7
MemberAbdallah
Next reward1 to go
M-01A0051C0C46

06Grow

Your customers’ loyalty, in numbers.

How many became regulars, how often they come back, which branch is strongest, and which cashier signs up the most. All of it in front of you, by branch and by month.

This month
Members2,418+12.4%
Repeat visits63%+8.1%
Rewards redeemed391+21%
Rewards waiting to be claimed128-3.2%

Members earning, last 12 weeks

Questions

What merchants ask before they start.

Can’t find your question? Get in touch and our team will get back to you.

What is Walaa?

Walaa is a loyalty card platform for cafés, restaurants, bakeries, salons and shops. You choose stamps or points, your customer adds the card to Apple Wallet on their phone, your cashier confirms each purchase, and rewards are issued automatically.

Does my customer need to download an app?

No. They scan the QR code at your counter, enter their mobile number and email, type the code sent to their email, and add the card to Apple Wallet with one tap. No app and no password. The card works on iPhone for now.

How much does a loyalty program cost?

Completely free.

Stamps or points: what is the difference?

Stamps give one stamp per visit or per item, and a reward when the card is full. Points grow with the amount paid and are redeemed for a reward when the balance is enough. You pick one when you set up your program.

How do notifications reach my customers?

From your dashboard you write a message and send it to your customers, like a new offer or a reminder to visit. It arrives as a notification on their phone and shows on their card. When a customer fills their card, they're told automatically that their reward is ready.

Does it work across several branches?

Yes. Walaa supports multiple branches, with reports by branch and by cashier so you can see which location and which staff member brings customers back.